Prosperity!Hongkun Property has been recognized by comprehensive strength, operation ability and customer satisfaction
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Date:2020-08-27

Prosperity!Hongkun Property has been recognized by comprehensive strength, operation ability and customer satisfaction

On August 20, 2020, the "2020 Jiahe Property President's Meeting" and the "2020 Top 100 Chinese Property Enterprises Comprehensive Strength Summit", sponsored by Yihan Think tank jiahe Property Service Research Institute, were held in Shanghai.
The conference, with the theme of new life and development, released the research report of "TOP 100 Comprehensive Strength of China's Property enterprises in 2020".

The three awards won by Hongkun Properties come from the industry's recognition of property management market, capital market and social responsibility, and more from hongkun properties has always been doing a good job in the past 17 years of humble attitude, assiduously study services.
Adhering to the service philosophy of "let people live happily", Hongkun Property provides customers with more convenient, professional and high-quality services and builds a better life with its professional management and operation team, excellent service system and smart property strategy that keeps pace with The Times.

Customer value as the core
Provide full life cycle services

Adhering to the "customer orientation" and relying on the advanced intelligent service system, Hongkun Property development co., LTD promotes the overall operation and control of property projects and the control ability of all links, so as to provide the whole real estate development chain and owners' life cycle service.
Through the refined property management, taking the customer community life activities as the clue, we simulated every possible contact point with the owner from the three dimensions of scene, event and housekeeper, and extracted 27 service contact points, and quantified the key service annotation and routine service standard for one contact point.
Always serve with heart and heart.

Innovatively creating "Service +"
Six ecosystem service systems

Hongkun Property always focuses on customer experience, completes the system upgrade of basic services, and puts forward and practices the service upgrade of "service + six ecological circles".
"Education, finance, community, health, business, culture" is linked together to provide owners with multi-directional, one-stop asset management solutions covering education, investment, medical, pension and insurance, helping users maintain and increase their assets.
The six ecological service circles not only consolidate the basic service quality, but also constantly upgrade the service details and enrich the service system.

Wisdom endowment
Protecting elderly Health

Hongkun Property and Qmoon Intelligent Health Technology Co., Ltd. make full use of "Internet +" thinking and technology to build a community residents intelligent health service platform, and reached a friendly cooperation agreement.
The two parties will build a smart health service platform for residents in Hongkun Community, provide hongkun owners with exclusive rights and interests in health and high-quality nursing services, so as to meet the needs of community residents in health and elderly care, and patiently and meticulously provide professional services for the elderly.

To stand up
To plague line

When coVID-19 came in 2020, Hongkun Property actively performed its social responsibilities, formulated epidemic prevention plan in the first time, carried out prevention work among all staff, and provided 360° all-round considerate services for more than 100,000 owners with "Hongkun speed".
National park all finished carpet sanitizers, park building entrance guard, the lobby, elevator, corridor and so on ten big key, the key xiaosha prevention and control, and launched "close service warm heart" action steps: property management personnel to buyer, Courier, pay cost agent, etc., in collaboration with jingdong online "hong tesco" mall, online shopping convenient owner, to ensure that every family's health, peace hongkun property people actively contact medical resources;
When coVID-19 came again, the staff of Hongkun Property Management was responsible to the owners and combined with the previous epidemic prevention experience to avoid the owners going to the hospital at the risk of gathering. They took the initiative to assist the community residents' committee and medical workers to enter the park, conduct nucleic acid tests for the owners and maintain the order on the site.
Hongkun property people with their own bodies to build up the epidemic line, holidays no rest, scientific epidemic prevention, rapid action, to protect the community and residents one side of the safety, they have created a touched the owners of the service miracle.

Create customer Festival "IP"
Play hongle season

Hongkun Property pays more attention to the emotional interaction with customers, and creates happiness and happiness for owners with the diversified business ecology of Hongkun, and creates the happy season "Hongle season" for exclusive Hongkun customers.
The activity is mainly through four main modules, namely, children's advanced training, family gratitude service, customers' exclusive welfare, and Hongle public welfare and charity, so as to spread joy and beauty continuously.

Practice of the public
Love flies your dream

Adhering to the brand concept of "building value and seeing the future", Hongkun Property actively gathers resources from all sides to promote public welfare activities such as children's education, environmental protection and poverty relief.
For example, the large-scale public welfare activity of "Urban Forest Plan" organized by Hongkun Property Management Co., LTD., with more than 2,100 participants, has brought a green protection line to the beautiful Beijing-Tianjin-Hebei region.
Hongkun Property has launched the public welfare activity of "building dreams with books and donating books for the public", collecting books for the left-behind children in remote areas of Yunnan and Guizhou, establishing a dream library, supporting the education of children in mountainous areas and transmitting the energy of books.

Hongkun Property has been recognized by the comprehensive strength, operation ability and customer satisfaction of the enterprise, which further strengthens the enterprise road that Hongkun Property will continue to focus on serving the owners' better life.
Hongkun Property will continue to move forward with this honor, committed to service and constantly expand and improve the community service ecology, to provide more value-added service options, in order to obtain higher customer satisfaction.

Links:China Property Management Association